ez88 Casino & Sportsbook Service Notice
We operate ez88 as an online gaming and sportsbook platform available only in jurisdictions where local law permits. Our service is jurisdiction-restricted—users access ez88 on terms set by the laws of their own location. We do not hold universal licensure, and our service is not available everywhere. If you access ez88 from a jurisdiction where online wagering is prohibited, you do so at your own legal risk, and we reserve the right to suspend your account immediately.
This legal notice explains our jurisdiction policy, your account eligibility, the responsibility you bear to comply with local law, and how to contact us with legal or jurisdictional inquiries. Players from Jakarta, Surabaya, Bandung, Medan, and other supported regions operate within a clearly defined legal framework on ez88. We ask that every user verify their local laws before opening an account or depositing funds.
Our commitment is to transparent service. We collect your personal data through KYC verification (Know Your Customer), process your deposits via local payment methods such as DANA, e-wallet, mobile banking, and bank transfers, and review all withdrawals for compliance. Data handling, privacy policy, and account security are explained in full in our separate privacy notice.
Jurisdiction Restriction and Account Eligibility
We do not offer our services in jurisdictions where online wagering is prohibited by law. Access to ez88 may be restricted or blocked in certain countries or regions. Your account eligibility depends entirely on the laws of the jurisdiction from which you access ez88. You are responsible for verifying that your access and use of our platform comply with the laws of your location. We do not guarantee service in any specific country or region.
When you open an account on ez88, you declare that you are accessing the platform from a jurisdiction where our service is legal. You confirm that you are of legal age in your jurisdiction (typically 18 years or older) and that you meet all local regulatory requirements. If your declarations are false, we will close your account and forfeit any balance. We may also report suspected violations to relevant regulatory authorities.
Our mobile app on Android and iOS, as well as browser access via ez88.win, enforce geo-blocking where required. If our systems detect access from a restricted jurisdiction, login will be denied. Some users in supported regions may experience temporary blocks during KYC review or fraud investigations—this is normal and temporary.
Your Legal Responsibility and Our Data Handling
You alone are responsible for ensuring that your use of ez88 does not violate the laws of your jurisdiction. We provide a service, but we cannot advise you on local law, and we do not accept liability for your legal compliance. Before you deposit funds, open a new account on ez88or place any markets, you must independently verify that doing so is legal in your location. If you are uncertain, do not proceed.
We collect your name, date of birth, email, phone number, and payment information when you open an account. We verify your identity using government-issued ID and address proof. This data is used for account security, fraud prevention, and compliance with anti-money-laundering (AML) regulations. We do not share your personal data with third parties except where required by law—for example, to financial regulators, tax authorities, or law enforcement. Full details are in our privacy policy.
- KYC verification
- Required before deposit or withdrawal. We review documents within 2–4 hours on business days.
- Deposit confirmation
- DANA, e-wallet, mobile banking, and bank transfers confirm instantly. Your funds are protected from our end.
- Withdrawal review
- All withdrawals are reviewed for compliance. Standard review takes under 2 hours during business hours.
Legal Disputes and Contact
If you have a legal question about your account, your jurisdiction, or our service terms, contact our support team. We respond to legal inquiries during business hours (9 AM to 9 PM Jakarta time, Monday to Sunday) via in-app chat, email, or WhatsApp. Our team can clarify our policies but cannot provide legal advice. If you need legal advice about your jurisdiction's gambling laws, you must consult a qualified attorney in your location.
All disputes on ez88—account access, funds held, withdrawal delays, or bonus disputes—are resolved first through our internal review process, completed within 10 business days. We investigate every dispute carefully. If you disagree with our resolution, you may escalate to our management team. Further action (civil litigation or regulatory complaint) is a matter between you and your local regulators. We operate under jurisdiction-restricted licensing and do not accept liability claims arising from users' failure to verify local law compliance.
We remind users that participation on ez88 carries inherent risk. Markets are settled based on official results from sporting bodies such as Liga 1, Piala AFF, Champions League, and Premier League fixtures. Live-dealer games and slot outcomes are determined by certified random number generators. Your account remains your responsibility—keep your password secure, monitor unusual activity, and contact us immediately if you suspect compromise.